Frequently Asked Questions
Is there an Application?
Do you take puppies?
We take puppies as young as 10 weeks as long as they have had their second round of shots.
What are your health requirements?
We require that all dogs must be up to date on their Rabies, Distemper/Parvo, and kennel cough vaccines. Additionally all dogs must be spayed or neutered after 7 months of age. We also suggest that you use a monthly flea preventative.
How do I enroll my dog?
Give us a call or e-mail us to set up an interview meeting.
Do you breed ban?
We do not breed ban, but please be advised this is not the environment for every dog.
What happens if an emergency occurs and I can't get my dog?
We understand emergencies happen and one of the staff is more than willing to take your pooch home for the night.
What are the crates in the front room for?
Sometimes a dog needs to be removed from the group. This can be for a wide variety of reasons. Puppies who still eat a lunch, over stimulated, over tired or for end of the day safety reasons. WE DO NOT follow a "crate and rotate" system. If your dog can't be with the group and out for the day our system is not right for your dog. We can recommend other daily care facilities that might work better if this is the case.
We have 10 years of success in keeping your dog safe, happy, healthy and exercised. Our knowledgeable staff, and exclusive Dogs at Play system are well known in the Rochester area. We keep small dogs and big dogs separated for the majority of the day. If your small dog is cool with his/her big pals, you are fine with it, and we feel it is safe we will mix them at the end of the day. If we have any concerns such as dogs that are under 15lbs. or "fragile" breeds like Italian Greyhounds, we will either crate your dog for safety or put them in the communal office.