Frequently Asked Questions

See below for some answers to our most frequently asked questions. Please reach out with any questions not covered here via Text/Call at (585) 325-3647, shoot us an email, or send us a message on Facebook/Instagram!

How Do You Decide Which Dogs Are In Which Groups?

Dogs are split by size and tempermant. Don’t be surprised to see a Golden or similar in with the littles, sometimes that’s just where they do best.

What Are Good Reasons To Bring My Dog To Daycare?

Daycare is great for

  • Someone who works from home and needs separation
  • To build independence
  • Expend energy on cold days

    • Daycare is NOT the end all - your dog still needs you first & foremost!

    Do You Ban Any Certain Breeds?

    No! We do not ban dogs based solely on their breed. We do evaluate all dogs to ensure that everyone will be safe.

    While we do not ban any specific breeds, we do evaluate all dogs to ensure that everyone will be safe. The dogs and staff safety is and always will be our #1 priority.

    What Could Exclude My Dog From Being Eligible to Attend?

    Each dog is unique, so we evaluate them individually on a case by case basis. Things that would disqualify a dog from being eligible to attend daycare include aggression, an inability to process the chaos, and a high potential of risk to staff.

    Can I walk right in?

    Kinda, sorta, sometimes.

    When you enter our front foor you’ll notice that you’re met with a half door before you’re fully in the lobby. We ask that you not come into the lobby and wait outside if another person is in there picking up or dropping off their dog. Some dogs will resource guard their owner, so given the size of our lobby we ask that only 1 person be in there at a time to ensure everyone’s safety.

    Do I have to call ahead to schedule every visit?

    Nope! As long as your dog is actively enrolled & has been in within the last 6 months, you can drop off at your convenience

    Can I send my dog with food?

    Yes, we will feed them in a separate area according to your schedule and instructions.

    We have planty of clean, disinfected steel bowls available for your dogs on site so no need to bring yours in!

    What Are the Crates in the Front Room For?

    Kennels can be used for behavior time outs, meal breaks, or overtires dogs who might want their own space at the end of the day

    How Do I Get Started?

    Fill out our online enrollment application and then give us a call at 585-325-3647.